ViewFinder

ViewFinder is a dedicated Feedback Management service tailored to your business.

As well as building cost effective direct customer and client Feedback web pages and sites, we also construct web control panels for companies with many locations, venues, branches, offices or sites to input and view customer Feedback data centrally, live and in real time. We then coordinate the data, do the analysis and provide you with periodic reports to measure customer satisfaction, service performance, loyalty and many other facets of customer and client relationships.

 

 

 

Our simple and cost effective service removes from companies the hassle of having multiple data sources and the coordination, internal resource, time and effort that involves.

We take away the headache of customer feedback data management and turn it into an effective management tool that you can use and action, immediately.

You are then free to concentrate on the customer.

 
   


 


 

Brook House
Cage End
Hatfield Broad Oak
Bishop's Stortford
Hertfordshire
CM22 7HP

Partner: Keith Artus
London +44 (0) 1279 718900
kartus@customer-care-research.com

Customer Satisfaction Research
Appreciation Evaluation
Loyalty & Retension Research
Client Contentment Research
Attitudinal and Image Reviews
Disloyalty and Exit Investigations
Competitor Price and Service Investigations
Contract and Policy Pre-Renewal Interviews
Performance Benchmarking and Tracking
Employee and Management Surveys
Knowledge Management
Advertising and Promotional Research
Consultancy and advice
Customer Relationship Management
Customer Maintenance Programmes
Customer Care Training

 

Beverley House
Beverley Way
Trumpington
Cambridge
Cambridgeshire
CB2 9JS

Partner: Jill Carpenter
Cambridge + 44 1223 572229
jcarpenter@customer-care-research.com

 

 
           
  Web Design by www.virage-design.co.uk